Frequently asked questions

Can’t find the answer you’re looking for? Reach out to our customer support team.

I'm confused, what exactly do you do?
We analyse Apache & NGINX access logs and provide statistical feedback for you to understand the traffic using your server. With a Cloudflare pro or higher plan we can automatically deploy firewall rules to protect your server resource improving your real users experience.
I have a free Cloudflare account, will it work?
Unfortunately the free Cloudflare account does not currently provide the web application firewall, you'll need to upgrade to the pro plan or higher to have our firewall rules automatically deployed.
Do you integrate with any other web application firewall providers besides Cloudflare?
We are actively developing WAFHub and we do have a few other integrations we are working on, contact us to let us know who you'd like us to work with and we'll chalk up another vote on our planning board.
I'm using a WAFHub package and my site is running slower now, why?
If you use a plugin to send information to us, that information takes time to geneate and send which is why we recommend using our server side script instead of using one of our plugins. The server side script works as a background task and does not halt your visitors browsing your site.
Do you do a charity or educational discount?
Yes! If you're a charity or educational institution we will include 3 additional free months (over £60 saving per annum) in an annual subscription, subscribe as normal and then contact us with the official documentation and we will extend your subscription expiry date.

Protect your server today

It’s time to take control of your server resource. Subscribe now so you can take back control and know you're not wasting money on server upgrades that are being used by bots and attacks instead of genuine visitors.

Start a free 12 day trial now

Only £25 per month or £249.99 annually

Less than 80p per day for automatic protection